How to Work With (Not Against) Machines to Increase Productivity and Engagement

For decades, the media has warned us about robots taking our jobs. But recent developments in robotics, artificial intelligence and machine learning have put us on the cusp of a new automation age. While research by the McKinsey Global Institute shows that less than 5 percent of jobs are candidates for full automation, almost every occupation has partial automation potential …

Did You Know: You Can Use the Contingent Workforce for Those Projects

There was a time not that long ago when contract work was exclusively thought of as the kinds of short-term, highly specialized projects for which you’d hire consultants. If you needed a solution for a particular business problem that you couldn’t solve on your own, for example, you’d hire a team of external consultants to do the job. And while …

Talent Solutions Executive Terri Gallagher On Navigating the “New Normal” of On-Demand Knowledge

Terri Gallagher, founder of Gallagher and Consultants, works with her clients to navigate what she is calling the “new normal” of work, a tech-enabled workplace where talent is not fixed but fluid, and anyone within the company has the keys to access on-demand knowledge when and how they want. “We are in the middle of a talent war, technology revolution …

Transportation and Travel: The Magic Behind Digital Transformation and the Modern-day Customer Experience

Imagine this scenario: You and the family have embarked on a dream vacation. First, you sit down to eat at a stunning restaurant and your food is delivered immediately. Upon finishing your meal, you leave the restaurant and find a car parked outside waiting to transport you and the kids to the amusement park. No need to look up an …

The Office of the Future and Changing Workforce Expectations

Ask anyone over the age of 35 to describe what a typical corporate office looks like and, up until recently, the answer would have inevitably contained a few common elements: a sea of desks or cubicles outfitted with computers and telephones, the conference rooms they were always trying to snag for meetings or maybe the kitchenette where they stashed their …

Keep Your Technology up to Date: Lessons Learned From the Recent Cyberattacks

The global ransomware cyberattacks recently exposed just how vulnerable organizations are to cyberattacks and just how critical threat awareness, analysis and readiness in systems, processes and training have become to corporate cybersecurity efforts. The attack, which seized hundreds of thousands of computer systems worldwide – affecting more than 150 countries, including the U.K.’s National Health System and information from the …

The Evolution of the Internet Brain: Have We All Turned Into Millennials?

Beginning as a simple networking concept in 1962, the internet has unprecedentedly revolutionized computer communications. Officially coined the internet in 1995, the “global information system that is logically linked together by a unique address space,” has grown into an all-encompassing, vital tool for interaction, collaboration and information dissemination. But it’s not just millennials and younger generations who frequent the internet. Consider this: Nearly …

Targeted Marketing Requires a Centralized View of Customer Data

In the modern age of technology, marketers have gotten much better at collecting and activating customer data. We’ve seen progress with the development of data management platforms that help online advertisers segment audiences for targeted advertising to the customization of front-end experiences during pre-booking on Singapore Airlines – but there’s still room for improvement. While multichannel sellers have built rich stockpiles of …

Tech Trends Driving Change In the Workplace

There’s a lot of talk about technology in the workplace these days. And while it’s easy to get caught up in sensational headlines about robots and artificial intelligence systems taking over our jobs, the reality is that technology is something to embrace rather than fear. That’s because it can make your business more efficient and your employees happier and more …

Artificial Intelligence: The Harbinger of a Brighter Business Future or Dystopia?

Artificial intelligence (AI) causes a mixture of marvel and fear. A machine’s ability to perform a human function is certainly fascinating, but what if machines get so good that they displace the need for humans altogether? It’s an understandable dread that conjures up dystopian visions, but only if you fail to see the technology’s true potential. As AI takes on …