Frequently asked questions
From a few hours to several months of work, businesses leverage Catalant to find an affordable, flexible solution to almost any business challenge, including:
- Business Plans
- Company Valuation
- Competitive Analysis
- Financial Projections & Analysis
- Marketing Analysis and Research
- Market Collateral
- Marketing Plans
- New Market Entry Plans
- Performance Metrics & Benchmarks
- Pitch Decks
- Pricing Analysis and Advice
- Social Media Advisory Services
In order to best serve our clients, Catalant offers two products tailored to the size of our clients. HourlyNerd was developed specifically with small and medium-sized businesses in mind, while Catalant is optimized for large enterprises, featuring a private company-based portal and a larger suite of products for HR, procurement, and finance departments.
Experts are granted access to the platform only after we have evaluated their professional experience and education, ensuring that only the most qualified experts are able to bid on projects. In fact, over 90% of our experts have a secondary degree, whether that’s a top 40 MBA or PhD, and an average of 10+ years of work experience. Furthermore, Catalant’s ratings and review system enables clients to see exactly how experts have performed on past projects.
We have MSAs in place with many of our enterprise-level clients. For those companies that do not yet have an MSA in place, we can facilitate this process efficiently.
Project prices are set by our experts, and vary dramatically based on project type, length, and time sensitivity, as well as required expert experience. Best practice is to include a rough estimate of desired budget in your project bid, which gives the experts insight into the expectations of the business and allows them to determine if the project is of interest.
Projects on Catalant are fixed-price to better align expectations of both parties. Experts create milestones and bids based on the anticipated hours required, but price projects based on expectations for the entire project at a fixed amount.
The process is designed to be simple. Once the business selects an expert for the project, payment is securely transferred to Catalant. We hold on to the money in escrow until all milestones have been completed and the project has been marked as complete by the business. We then transfer the funds to the expert.
There are two ways for you to pay: 1. Through a secure credit card check out (powered by Stripe™) or 2. Invoicing . Our system utilizes industry-leading security measures, so you can feel comfortable that the payment is secure.
Our platform enables businesses to ask for further details from the expert or to propose a revised bid (different bid price, timeframe, etc.). This capability is provided during the project acceptance period.
Once a project is posted, our system finds and notifies experts with relevant experience and interests, and allows them to bid on the project. The company can expect to receive bids within hours and (depending on the user’s settings) will be notified via email each time a new bid is received.
Although most projects generate significant interest and obtain 3–5 bids, bidding activity depends on a number of factors including the project requirements, stated budget and industry.
Catalant provides certain enterprise-level clients with a dedicated Client Strategy Associate that will monitor the bid process ensuring that you get the highest quality bids for your project.
Although some experts will bid on a project within hours of it being posted, response time varies by project and our customers have found that at times they receive bids for days after posting. We encourage businesses to make a final decision as soon as feasible to ensure that their desired expert remains available.
We have developed (and continue to add features to) the Catalant Project Workspace whereby companies and experts can establish priorities and to-do lists, manage milestones, share documents and communicate during the project. Depending on the user’s settings, the business and the expert will receive email notifications of messages within our Project Workspace.
Once a business selects an expert they can immediately begin to engage using the Project Workspace.
Absolutely. In fact, one of the benefits of Catalant is that it allows you to “try before you buy”. For recurring part-time work (with an individual or group of experts), we can establish weekly or bi-weekly payment agreements. For placement of full-time hires, we charge 20% of the first year’s salary.
Absolutely. There are two ways one can go about this. You can hire one of the boutique firms on the platform, or you can build your own custom team of experts. If you choose to create a custom team, we recommend hiring a single projects manager to lead the team.
Certainly. Although all experts agree to keep all of their work through the Catalant platform confidential when they join the network, many of our business users choose to have experts execute their own NDA.
Customer satisfaction is critical to us. If for some reason you are unsatisfied, we will work to establish a successful outcome for you through mediation or expert replacement.
Catalant connects companies to business expertise in real time. Catalant has built a global network of more than 45,000 experienced independent consultants and boutique firms available to work with clients on a variety of needs including research, strategy, marketing, finance, sales, operations, and product initiatives. By partnering with enterprise clients, Catalant is changing the way the world taps into expertise, faster. Catalant leverages a blend of machine learning and human oversight for its matching process, ensuring clients are matched with people with the right capabilities, availability, and budget in mind. Based in Boston, Catalant serves thousands of global clients, including 25% of the Fortune 100.
Catalant welcomes all independent consultants, business experts, and boutique firms and teams to apply to join the network. Catalant’s technology reviews completed profiles and grants immediate bidding access to those whose capabilities and expertise align with clients’ needs.
If your profile isn’t selected for immediate bidding access, please stand by – Catalant is committed to providing consultants with the best possible experience and will reach out as soon as there is a project you’re well-suited for.
Absolutely – Catalant’s technology allows firms to represent themselves as a team to potential clients. Partners of firms can sign up here, indicating they represent a firm, and complete an initial profile. Catalant’s team will reach out to schedule an introductory phone call to understand the firm’s capabilities and determine if there is a fit for joining the network.
From a few hours to several months of work, companies of all sizes leverage Catalant to find a flexible solution to almost any business challenge. Projects range from discrete tasks, including quick-hit financial analysis or marketing collateral development, to large-scale traditional management consulting work, such as strategy for a company’s new product or an organization-wide transformation. Many of Catalant’s clients are global enterprises looking to engage consultants around the world.
While some clients select and start working with a consultant within hours of posting a project, it can take up to several weeks for a final decision to be made for larger-scale scopes of work. Catalant’s team members are in regular communication with clients and encourage them to act promptly and update consultants along the way and, once a client has responded to your bid, you will be able to follow up with them directly via messaging.
There is zero risk to joining Catalant – there isn’t a subscription fee or minimum commitment for executing work.
The process is designed to be simple, leading to more timely and secure payments for consultants. Catalant handles invoicing the clients and pays a consultant once a project is marked complete and the client has confirmed satisfaction with the work product – all easily facilitated through Catalant’s platform. Once both the client and consultant confirm that the project is complete, payment is transferred to the consultant’s bank account within 5-10 business days.
After a project is marked complete by the client and consultant, both users will be prompted to provide feedback and rate their experience working with the other user. Ratings and any qualitative testimonials will appear on profiles and be visible to other users.
Engaging with a client through Catalant and then circumventing the platform to work together on a project is strictly prohibited and violates Catalant’s Terms of Service. If a client requests to engage directly or process payment outside the platform, please notify Catalant by sending an email to firstname.lastname@example.org. If Catalant learns of a consultant and client violating this clause of the Terms of Service, both users will be suspended from the platform.