Sub-Processor List

Below is a list of current list of sub-processors authorized to process customer personal data in the context of Catalant’s services.  Catalant performs due diligence on the information security practices and data protection compliance of all third party sub-processors and requires each to commit to written obligations regarding their security controls and applicable regulations for the protection of personal data, including safeguards to govern international transfers of data.


Entity Purpose Location
AdobeSign In platform signature tool US, Japan, Australia, India & EU
Amazon Web Services Backup data storage US East
Full Story In platform user activity tracking US Central
Google Cloud Platform Platform infrastructure and application hosting US East
Jira Support request tracking system US, Ireland & Australia
Salesforce Transaction data repository US
Segment In platform user behavior tracking US
Sendgrid In platform email functionality US
Zendesk In platform content library/chat US
Zoom In platform VOIP/video services US

Requesting More Information About or Objecting to a Sub-processor

To request more information on a sub-processor regarding its role in Catalant’s services and its security controls, please email with the subject line “Sub-processor Information Request”. To object to a sub-processor, please email with the subject line “Sub-processor Objection”.