Change is about the complex interactions between people, processes and systems — and the people component of that “change triangle” is often the most challenging and the most important.

Already making up one-third of the overall U.S. workforce, the share consisting of on-demand workers and independent specialists continues to grow. The gig economy isn’t just for the lone-wolf worker anymore. Even large, Fortune 500 companies are borrowing from the playbook to reinvent their own processes.

Although virtual reality (VR) has been around in one form or another for decades, until recently it seemed more like science fiction than a tool with the potential to become a part of our daily lives. And yet over the last few years, that has all started to change.